Shipping policy

Delivery Time

Orders are delivered within 48 hours on working days, excluding public holidays.

Shipping within the Netherlands

Your package will be shipped with the utmost care. For orders of €15 or more (excluding VAT), shipping is free of charge. For orders under €15 (excl. VAT), we charge only €4.99 for shipping.

Shipping to Belgium and Germany

Your package will be shipped with the utmost care. For orders of €20 or more (excluding VAT), shipping is free of charge. For orders under €20 (excl. VAT), we charge only €6.99 for shipping.

Shipping to France, Luxembourg and Austria

Your package will be shipped with the utmost care. For orders of €25 or more (excluding VAT), shipping is free of charge. For orders under €25 (excl. VAT), we charge only €9.99 for shipping.

Shipping to Denmark, Switzerland and the United Kingdom

Your package will be shipped with the utmost care. For orders of €30 or more (excluding VAT), shipping is free of charge. For orders under €30 (excl. VAT), we charge only €12.99 for shipping.

Shipping to Monaco, Spain, Sweden, Italy and Ireland

Your package will be shipped with the utmost care. For orders of €45 or more (excluding VAT), shipping is free of charge. For orders under €45 (excl. VAT), we charge only €17.99 for shipping.

Shipping to Finland, Poland, Portugal and Czech Republic

Your package will be shipped with the utmost care. For orders of €50 or more (excluding VAT), shipping is free of charge. For orders under €50 (excl. VAT), we charge only €19.99 for shipping.

Shipping to Hungary, Croatia, Latvia, Lithuania, Romania, Slovenia, Slovakia, Bulgaria and Estonia

Your package will be shipped with the utmost care. For orders of €60 or more (excluding VAT), shipping is free of charge. For orders under €60 (excl. VAT), we charge only €24.99 for shipping.

Shipping to Greece, Cyprus, Malta and Norway

Your package will be shipped with the utmost care. For orders of €70 or more (excluding VAT), shipping is free of charge. For orders under €70 (excl. VAT), we charge only €29.99 for shipping.

Returns

The return address for JACKY M. is:

JACKY M.

Hurksestraat 4

5652 AJ Eindhoven

The Netherlands

Return shipping costs are at your own expense. If a product has been delivered incorrectly or is defective, return shipping costs will be covered by JACKY M.

Returns must be received by us within 2 weeks. Once we have received your return in good condition, we will immediately refund the purchase amount.